This policy explains how Atelier JI collects and uses personal information when you visit atelier-ji.com, buy from our shop, contact us or sign up to our newsletter.
Atelier JI is the trading name of Atelier JI Limited, a company registered in England and Wales (company number 10953458). Our registered office and studio is at Unit 40, New Lydenburg Industrial Estate, New Lydenburg Street, London SE7 8NE.
Atelier JI Limited is the controller of your personal information, which means we decide how it is used. We are registered with the Information Commissioner's Office (ICO) under reference ZB466470.
For any question about this policy or your information, email info@atelier-ji.com or write to us at the address above.
We only collect what we need for each of the activities below. The law requires a lawful basis for each use, shown in the last column.
Card details go directly to Stripe. We never see or store your full card number.
We do not use analytics or advertising trackers, we do not sell your information, and we do not make automated decisions about you.
You don't have to give us any information, but we can't process an order or reply to an enquiry without the details listed above.
We share your information only with the service providers who help us run the studio and the website. They may use it only to provide their service to us.
We may also share information with our accountants and professional advisers, or where the law requires it, for example with HMRC.
Some of our providers, including Webflow, Stripe, Airtable, Zapier, Google, Vimeo and Embedly, store or process information in the United States or elsewhere outside the UK.
When your information leaves the UK, we make sure it is protected by one of the safeguards UK law recognises. These are either UK adequacy regulations, such as the UK–US data bridge for certified companies, or the ICO's approved contract clauses. You can email us to ask which safeguard applies to a particular provider.
We keep your information only for as long as we need it for the purposes above, then delete it.
Most of the cookies and similar storage on our site are needed for it to work. The exceptions are films embedded from YouTube and Vimeo, explained below. We do not use analytics or advertising cookies.
You can block or delete cookies in your browser settings at any time. The basket and checkout rely on the first two items above, so they won't work if you block those.
Under UK data protection law you have the right to:
To use any of these rights, email info@atelier-ji.com. We may ask you to confirm your identity. We will reply within one month, and there is usually no charge.
Some rights have limits. For example, we must keep sales records for tax purposes even if you ask us to delete them.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. Email info@atelier-ji.com with "Data protection complaint" in the subject line. We will acknowledge your complaint within 30 days and tell you what we are doing about it.
If you are not satisfied with our response, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
We will update this policy when the way we use personal information changes, for example when we start using a new service. The date below shows when it was last updated. If a change significantly affects you, we will let you know by email.
Last updated: 12 November 2026
